9100 Keystone Crossing, Indianapolis, IN 46240

The Design, Operation, and Maintenance of Building Systems, Part I provides information property and facilities managers will need to manage the ongoing operation and maintenance of building systems and to maximize building efficiency and cost-effectiveness. In this course, you will learn about building design and construction, project delivery, construction materials, and building systems, including HVAC, roofing, and plumbing systems, as well as ceilings, flooring, and interior walls.

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Law & Risk Management presents information about torts, contracts, employer/employee relations, property rights, leasing and conveyancing, and environmental law and insurance. It also discusses the insurance market, different types of insurance policies, and the claims adjustment process. Reading this material will provide you with a foundation in the basic principles of law and risk management, thus helping you deal with everyday legal and risk issues surrounding your business.

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Environmental Health and Safety Issues presents best practices for developing and managing an effective environmental health and safety program. You will learn about the regulatory process and how it affects facilities. Compliance with laws and regulations is a key focus. The course will prepare you to conduct site assessments, analyze risk, and cooperate with compliance audits. The course also guides learners through the planning process to mitigate the risk from any workplace emergency, specifically addressing hazardous materials, air quality, water pollution, asbestos and lead hazards, and tank management. The management of and response to specific indoor environmental quality complaints is also addressed.

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Asset Management was developed to help property managers understand the role an asset manager fills in the commercial real estate world and how a property manager relates to asset management. If you are a facility manager, you will notice that day-to-day management of buildings is linked to property managers throughout this coursebook. In reality, you can interchange the term facility manager with property manager quite frequently.

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